Frequently asked questions
The questions we actually get on the phone. If yours is not here, call (812) 639-0120 and ask a person.
Choosing a screw
How do I work out the length I need?
Measure the piece you are fastening through, then leave enough screw to hold in the second piece β as a working rule, at least half the length should land there. Every product page lists the length, and the collection pages are grouped by length range, so you can start from the size of the joint rather than from a part number.
Will my driver fit a Quadrex recess?
Yes. Quadrex is a combination recess: it takes a Phillips bit or a square (Robertson) bit, and it holds a square bit noticeably better under torque. If your crew is already set up for Phillips, a Quadrex screw drives with the bits you have β you simply get the option of a square bit where you want more grip.
Do I have to buy a bulk box?
No. Every part comes as a 100 box as well, and the part number does not change between box sizes. Buy 100, prove the joint on the real material, then order the quantity the run needs.
Which finish should I specify?
Black phosphate is an interior coating that takes paint well and is what most cabinet work uses. Zinc is the general-purpose plated finish. Dry lube reduces drive torque, which matters on long screws and in dense stock. If the joint will see moisture or any outdoor exposure, call us on (812) 639-0120 before you specify β we would rather talk it through than have you guess.
Ordering
Do you sell by the piece?
No. The unit of sale is the box, and the smallest box is 100. That is deliberate rather than awkward: a cabinet shop does not buy eleven screws, and pricing by the piece only makes it harder to compare two products against each other.
Can I buy one box to try it first?
Yes, and we would rather you did. Every part comes as a 100 box, and the part number does not change between box sizes. Prove the joint on the real material, then order what the run needs.
How do I find the screw I already use?
If you know the specification, use the Screw Finder and set the axes you are sure about - it narrows as you go, and you do not have to fill in all seven. If you have a part number, search it directly.
Specification
What does the gauge number mean?
It is a diameter, not a length - measured across the outside of the threads. A #8 is a #8 whether it is half an inch or three inches long. The diameter chart gives the real measurement for every gauge.
Where is the length measured from?
It depends on the head. A flush head is measured overall, from the top of the head to the point; a head that stands proud is measured from the bearing surface under the head. The full explanation is here, and every product page says which applies to that screw.
Some products do not show a finish. Why?
Because we would rather say "Not specified" than guess. Where the finish is not published for a product, call us on (812) 639-0120 and we will tell you what is in the box.
Delivery and returns
How much is shipping?
Orders over $125 ship free with the code in the bar at the top of every page. Full terms are on the shipping and delivery page.
What if I ordered the wrong screw?
Our returns policy covers it. Call before you ship anything back - nine times out of ten we can work out what you actually needed at the same time.
Where do orders ship from?
Jasper, Indiana.
Trade
Do you do trade pricing?
Yes. Apply through the wholesale application and we will get you set up.
Can I get a specification sheet for a product?
Yes - there is a one-page, print-ready sheet for every product we sell. Here is how they work.